Effective Date: May 1, 2025
Company: Commercial Roof Agency, LLC (“CRA,” “we,” “us,” or “our”)
This Privacy Policy describes how CRA collects, uses, shares, and protects the personal information of users (“you” or “your”) who visit or interact with our website and digital services (the “Site”). By using this Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Voluntarily
Name, email address, phone number, and company name
Project-related information (property type, telecom partner info, etc.)
Any personal information provided through contact forms, requests, or account creation
B. Information Collected Automatically
When you visit our Site, we may automatically collect:
IP address, browser type, device type, operating system
Referring URLs and pages viewed
Usage data and website interaction (via cookies or similar technologies)
C. Cookies and Tracking Technologies
We use cookies and similar tools to:
Analyze website traffic and usage patterns
Maintain session integrity
Personalize your experience
You may disable cookies through your browser settings, but this may limit certain features.
2. How We Use Your Information
We use personal information to:
Respond to inquiries, service requests, or project proposals
Provide, operate, and improve our website and services
Send updates, offers, and service-related communications (where permitted)
Ensure legal and regulatory compliance
Protect against fraud, abuse, or unauthorized use
3. Sharing Your Information
We do not sell your personal information.
We may share your information with:
Trusted service providers (e.g., hosting, analytics, CRM systems) under confidentiality agreements
Contractors or subcontractors in connection with roofing or telecom project services
Legal authorities, when required to comply with legal obligations or protect our rights
4. Your Rights and Choices
A. Under California Law (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, and share
Request deletion of your personal information (subject to exceptions)
Opt-out of the sale of personal information (CRA does not sell data)
Designate an authorized agent to act on your behalf
To exercise these rights, contact us at: [Insert email or form link]
B. Under European Law (GDPR)
If you are located in the European Union or EEA:
You have the right to access, correct, delete, or restrict the processing of your data
You can object to data processing or withdraw consent at any time
You may file a complaint with your local data protection authority
For EU/EEA requests, please email: [Insert DPO or privacy email]
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal and contractual obligations
Resolve disputes and enforce agreements